Letting your property

3 weeks rent plus vat

This involves sourcing a suitable tenant and vetting them prior to referencing. We prepare the tenancy agreement (£100 including VAT) and register the deposit on your behalf (£66.00 including VAT). These documentation and registration charges are one off fees at the start of the tenancy. At the end of the fixed term, we can draw up the necessary renewal paperwork for £239.00 including VAT

7% of the monthly rent plus vat

As above, but we receive the rent from the tenant and forward onto the Landlord, either with tax deducted (if they’re not NRL approved) or without tax if they have an NRL Number. The link here gives further information on the requirements of NRL if you have any questions https://www.gov.uk/tax-uk-income-live-abroad/rent. In the unfortunate event that the tenant should stop paying their rent, our robust accounts department ensure that we chase the rent within the jurisdictions of statute law carefully considering the Protection from Harassment Act 1997 and the Protection from Eviction Act 1977 so as not to put you or us in danger of court action. Monthly statements are provided in order that tax returns can be submitted with ease and Landlords can keep abreast of their incoming and outgoings.

10% of the monthly rent plus vat

This is our most popular service. This service includes the rent collection above but also includes the following:

Utilities- When a new tenant moves in, we will notify the gas, electricity, water suppliers and council tax of the new tenant's details, we will provide them with the relevant meter readings so that closing bills can be sent and the new tenant's account can be set up immediately.

Repairs- We will always try to identify the issue and possible cause by either speaking through the nature of the repair with the tenant, or indeed visiting the property ourselves and where simple repairs, like bleeding a radiator, are required, we will guide the tenant on how to do this themselves in future. This means that repair calls are kept to a minimum but where repairs are reported can be quickly ascertained as the Landlord’s responsibility to remedy. We will then, subject to Landlord’s instructions, issue a works order to either our Handyman or skilled Tradespeople, depending on the nature of the repair.

Out of Hours- Occasionally things do break down outside of office opening times. With this in mind, we offer a 24 hour service whereby a Tenant can contact a member of the team and they will assess the need for an engineer visit there and then, or if indeed the matter can wait until we are back in the office to deal with. If the repair appears simple, for example resetting a pilot light, the tenants will be talked through how to do this.

Property Visits- We conduct the first visit three to four months after the tenants have moved in and then six monthly thereafter. This is to ensure that the tenants are looking after the property in a “tenant-like” manner and their opportunity to report any minor issues which can be resolved by the Property Manager if possible or reported to you for your instructions. A report is drawn up and sent to the Landlord for their records.

Legal Notices- Section 21 notices to regain possession of a property, Section 13 to request a rental increase on a periodic tenancy and Section 48 notices are all served on the most up to date Prescribed Information forms, thus ensuring that any matters bought to the Courts (if necessary) will return a favorable outcome from the Judge.

Deposit Returns- At the end of the tenancy, subject to an inventory report being conducted at the start of the tenancy, we will liaise with both the tenant and the Landlord to discuss any deductions from the security deposit (if applicable) and will arrange for the deposit to be returned within the timescales specified by the deposit scheme.

Deposit Disputes- In the unlikely event that an agreement cannot be made between the Landlord and the Tenant with regards to any deductions at the end of the tenancy, we prepare the documentation to support the Landlord's claim and submit this to the independent adjudicator for their decision.

Compliance certificates- We will ensure that any certificates which are a legal obligation of the landlord (e.g. CP12 Landlord Gas Safety Certificates, Electrical Certificates and Energy Performance Certificates) are carried out by qualified tradesmen before the due date meaning that at all times your property is legally compliant within the compounds of UK Law.

Renewal of Tenancies- Two months prior to the end of a fixed term, we will contact both parties to see whether they would like to renew the tenancy or for the tenancy to end. If the tenant wishes to renew and the Landlord agrees to this, we will negotiate a rental increase if this is warranted and we will prepare and send out the new Tenancy Agreement for all parties to sign. This offers Landlords the reassurance of a tenant for a further term, rather than allowing the tenancy to continue on a “periodic” basis, which means that the tenant only needs to give one months’ notice after the initial fixed term.

Annual Rental & Sales Reviews- our unique service provides Landlords with annual prices from a Sales perspective as well as a Rental Valuation. Whilst you may not be looking to sell the property any time soon, we believe that it is important to keep our Landlords updated with the current value of their assets.